tk988 Terms and Conditions

1.1 Scope of Agreement

These terms and conditions constitute a legally binding agreement between the tk988 platform and all its users. By using the tk988 website, mobile application, or any related services, you agree to all the terms of this agreement.

1.2 Description of Services

tk988 is an online gaming and betting platform that offers Bangladeshi players a variety of casino games, sports betting, slots, and live dealer games. Our services are provided entirely in Bengali and transactions are completed in Bangladeshi Taka (৳).

1.3 Priority of Terms

These terms take precedence over any advertisements, promotional materials, or verbal promises. If separate terms are provided for a specific game or promotion, those will apply together with these general terms.

2.1 Registration Requirements

To open an account with tk988, the following conditions must be met:

• You must be at least 21 years of age.
• All information provided must be true, accurate, and complete.
• Each person may operate only one account.
• You are using the account on your own behalf and for your own benefit.
• Your username and password must be kept strictly confidential.

2.2 Account Security

Ensuring the security of your tk988 account is entirely your responsibility. tk988 will not be directly liable for unauthorized use of an account. If you notice any suspicious activity, contact our 24/7 live chat support immediately or email [email protected].

2.3 Information Verification

tk988 reserves the right to verify your identity at any time. Government-issued ID, proof of address, or payment method verification may be requested before processing withdrawals or when any unusual activity is detected. Failure to provide the required documents may result in the account being temporarily suspended.

3.1 Age Verification Process

tk988 reserves the right to verify age at account creation or before processing a withdrawal. A National ID (NID), passport, or other government-issued document may be requested as proof of age. Deposited funds may be held until age is confirmed.

3.2 Protection of Minors

If it is established that a minor has registered with tk988, that account will be closed immediately and all deposited funds may be forfeited. We encourage parents and guardians to monitor their children's online activities.

4.1 Deposit Rules

The following rules apply to depositing funds into tk988:

• Minimum deposit amount: ৳100 (for all methods).
• Accepted payment methods: bKash, Nagad, Rocket, and Upay.
• Deposited funds must come only from your own account.
• Deposits through third parties are strictly prohibited.
• After a successful deposit, funds are generally credited to your account instantly.

4.2 Withdrawal Rules

The following conditions must be met for withdrawals:

• Minimum withdrawal amount: ৳500.
• Withdrawals can only be made to the same payment method used for the deposit.
• Successful withdrawals are generally processed within 1 hour.
• Withdrawals may be delayed until identity verification is complete.
• Withdrawals may be temporarily suspended in cases of suspected suspicious activity.

4.3 Anti-Money Laundering

tk988 is committed to preventing money laundering and terrorist financing. We monitor all transactions and reserve the right to notify authorities if any unusual activity is detected. Additional information may be requested for large transactions.

5.1 Welcome Bonus

The tk988 welcome bonus is up to 100% on the first deposit, with a maximum of ৳10,000. To claim this bonus, the following conditions must be met:

• A wagering requirement of 25 times (25x) must be met before the bonus funds can be withdrawn.
• If the wagering requirement is not met within the specified time after the bonus is activated, the bonus will be cancelled.
• Each player is eligible for the welcome bonus only once.
• Bonus funds cannot be withdrawn directly — only winnings earned after meeting the wagering requirement are withdrawable.

5.2 VIP Program and Cashback

The tk988 VIP program has 5 levels: Bronze, Silver, Gold, Platinum, and Diamond. Weekly cashback benefits are provided at each level (Bronze: up to 0.3%; Diamond: up to 1.5%). VIP level is determined based on a player's activity and contributions.

5.3 Bonus Abuse

tk988 reserves the right to detect bonus abuse or fraudulent bonus claims. Creating multiple accounts to collect bonuses, arbitrage betting, or any other dishonest method of claiming bonuses will result in all bonuses being cancelled and the account being permanently closed.

6.1 Healthy Gaming Habits

tk988 believes that gaming should be an entertainment activity, not a source of income. We encourage all our users to follow the guidelines below:

• Only wager an amount of money you can afford to lose.
• Do not treat gaming as a solution to financial problems.
• Avoid gaming after consuming alcohol or drugs.
• Take regular breaks and set time and money limits for gaming.

6.2 Self-Exclusion Feature

If you feel that gaming is becoming a problem for you, you can contact our support team to request that your account be temporarily or permanently closed. We take all self-exclusion requests seriously. For more details, visit our Responsible Gaming page.

6.3 Setting Limits

tk988 offers various limit-setting features to help you stay in control of your gaming activity. Daily, weekly, or monthly deposit limits and loss limits can be set through our support team. Once set, these limits take effect immediately.

7.1 List of Prohibited Conduct

The following activities are strictly prohibited on the tk988 platform:

• Creating or operating multiple accounts.
• Registering using another person's identity.
• Using bots, scripts, or automated software to play games.
• Collusion or any attempt to manipulate game outcomes.
• Arbitrage betting or bonus abuse.
• Any attempt to interfere with the platform's security systems.
• Using stolen or unauthorized payment information.
• Using the platform for money laundering or any other illegal purpose.

7.2 Consequences of Violations

If you engage in any of the prohibited activities listed above, tk988 may take the following actions: immediate account suspension or permanent closure; cancellation of all bonuses and related winnings; forfeiture of balance; and notification of law enforcement authorities if necessary.

8.1 tk988's Rights

tk988 reserves the right to temporarily suspend or permanently close any account for any reason, without prior notice. This includes: violations of the terms and conditions, suspicion of fraud, failure to complete verification, or any other legitimate reason.

8.2 Voluntary Account Closure

If you wish to close your account, you may request to do so through our live chat support or by emailing [email protected]. Any unprocessed bets will be settled before the account is closed, and applicable withdrawals will be processed.

8.3 Inactive Accounts

If an account has no login or financial activity for 12 consecutive months, it will be marked as "inactive." An administrative fee may be deducted from the balance of inactive accounts. Please log in regularly to keep your account active.

9.1 Filing a Complaint

If you have any complaint or dispute, please contact us directly first. Submit your complaint through our 24/7 live chat support or by emailing [email protected]. We aim to provide an initial response within 72 hours of the complaint being filed.

9.2 Dispute Resolution Process

tk988 is committed to resolving any dispute fairly and transparently. Each complaint is carefully investigated and the perspectives of both parties are considered. Our decision shall be considered final and binding, provided all principles of fair process are observed.

9.3 Disputes Regarding Game Outcomes

If the result of any game is uncertain due to a technical fault or server outage, tk988 reserves the right to cancel that round and return the wagered funds. The game provider's log records will be considered as conclusive evidence.

10.1 Service Guarantee

The tk988 platform is provided on an "as is" basis. We cannot guarantee uninterrupted, error-free operation of the platform. Services may be temporarily disrupted due to technical issues, maintenance, or other reasons.

10.2 Liability for Damages

tk988 accepts no liability for the following:

• Losses caused by internet connectivity issues.
• Losses caused by problems with your device or software.
• Losses resulting from the actions of third parties.
• Losses resulting from unauthorized access to an account (if you have not taken appropriate security measures).
• Indirect financial losses from gaming activities.

11.1 Data Collection & Use

tk988 collects your personal information during registration and transactions. This information is used solely for account management, identity verification, service improvement, and fulfilling legal obligations. We never sell your information to third parties.

11.2 Data Security

We use SSL encryption and modern security technology to protect your personal and financial information. For more details, visit our Privacy Policy page.

12.1 Right to Make Changes

tk988 reserves the right to change, amend, or update these terms and conditions at any time. Users will be notified of any changes via a notice published on the website or by email.

12.2 Acceptance of Changes

Continued use of the platform after new terms are published will be considered as your acceptance of the updated terms. We therefore recommend reviewing this page regularly.

12.3 Contact

If you have any questions or queries regarding these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali