tk988 Privacy Policy
Here is a complete overview of how your personal information is collected, stored, and kept secure on the tk988 platform.
This privacy policy ("Policy") applies to the tk988 platform and all related services. By using the tk988 website or accessing our services, you are considered to have agreed to the terms described in this Policy. We place the highest importance on the security and privacy of your personal information. This Policy has been prepared in accordance with applicable laws of Bangladesh and international data protection standards. If you have any questions or concerns, please contact our support team.
1 What information we collect
tk988 collects certain types of personal information to operate its services properly and to provide you with the best experience. The details of the information collected are described below:
Registration information
Information you provide when creating an account is collected:
- Full name and date of birth
- Email address
- Password (stored in encrypted form)
- Mobile number
- National ID or passport number (for verification)
Financial information
Information required to manage transactions:
- bKash, Nagad, Rocket or Upay account number
- Deposit and withdrawal history
- Transaction dates and amounts
- Payment method details
Technical information
Information automatically collected when you use our platform:
- IP address and device type
- Browser and operating system
- Login time and session information
- Cookie and web beacon data
Gaming activity information
Information collected to improve your gaming experience:
- Play history and list of preferred games
- Bet amounts and results
- Bonus usage history
- Duration of activity on the platform
2 Use of collected information
tk988 uses collected information only for specific and legitimate purposes. We never use your information without your consent.
Service operation and improvement
We use information to keep your account active, process transactions, and personalize your gaming experience according to your preferences. This ensures that the tk988 platform remains fast, reliable, and user-friendly at all times.
Identity verification and fraud prevention
Identity verification processes are carried out to ensure the security of financial transactions and to prevent unauthorized account access. This is essential for protecting your funds and personal information.
Communication and customer support
We use your contact information to send important notifications about your account, transaction confirmations, and promotional offers (if you have given consent). Our 24/7 live chat support team may use this information to help resolve your issues.
Legal compliance and regulatory obligations
Information is retained to comply with applicable laws and regulations, to conduct audits, and to prepare necessary documentation for dispute resolution. This information is also used to monitor user behavior to ensure responsible gaming.
3 Cookie policy
The tk988 website uses cookies to improve your browsing experience. Cookies are small text files stored on your device.
Essential cookies
These cookies are essential for the basic functionality of the website. They are used to maintain login sessions, ensure security, and save your language preferences. These cookies cannot be disabled.
Analytical cookies
These cookies are used to measure website performance and to understand which pages users visit most. This information is collected completely anonymously.
Preference cookies
These cookies are used to remember your preferred game categories, settings, and other preferences to help provide you with a personalized experience.
4 Sharing information with third parties
tk988 never sells, rents, or transfers your personal information to third parties for commercial purposes. Information may be shared in the following limited circumstances:
Service provider partners
We work with trusted partners for payment processing (bKash, Nagad, Rocket, Upay), technical support, and platform operations. Only the minimum information necessary to provide the service is shared with these partners, and they may not use this information for their own purposes.
Legal obligations
We may be required to provide necessary information in response to court orders, lawful requests from government authorities, or obligations under applicable law. In such cases, we always seek legal advice and provide only the information that is strictly necessary.
Fraud prevention
If suspicious financial activity, identity fraud, or any other illegal activity is detected, the information necessary for investigation may be shared with the relevant authorities. This is essential to protect the interests of all our users.
5 Data security and protection
We apply internationally recognized security measures to protect your personal information. Data protection at tk988 is an ongoing process that is continuously being improved.
SSL Encryption
All data transmissions are secured with 256-bit SSL encryption technology.
Firewall protection
Servers are protected with advanced firewalls and intrusion detection systems.
Encrypted storage
Passwords and sensitive information are always stored in encrypted form.
Regular audits
Regular security audits are conducted to identify security vulnerabilities.
6 Data retention period
Active account information
All registration information, financial transaction records, and gaming activity history are retained while your account is active. This information is needed to maintain continuity of your service and for dispute resolution.
Information after account closure
Even after an account is closed or deactivated, certain information may be retained for a specified period to meet legal obligations. Financial transaction records in particular are retained for an extended period.
Data deletion requests
To request deletion of information that does not need to be retained beyond legal obligations, you may email [email protected]. However, some information may not be removable for legal reasons.
7 Your rights and controls
As a tk988 user, you have the following rights over your personal information:
Right to access information
You may request a copy of your personal information held by us at any time. We are obligated to provide it within 30 business days.
Right to correct information
If your personal information contains any errors or is incomplete, you may request a correction. Upon receiving a correction request, we will update it promptly.
Right to restrict processing
In certain circumstances, you may request that the processing of your information be limited or suspended. Please contact our support team in such cases.
Right to withdraw from marketing communications
You may withdraw your consent to receive promotional emails and notifications at any time. However, important account-related notifications cannot be turned off.
8 Protection of minors
Age restriction
tk988 services are for persons aged 21 or above only. We do not knowingly collect any personal information from minors. Age verification is in place during the registration process, and if an account is identified as belonging to a minor, it will be closed immediately and all associated information will be deleted. If you suspect a minor you know is using tk988, please contact us.
9 Changes to the privacy policy
Policy updates
tk988 reserves the right to change or update this privacy policy from time to time. If any significant changes are made, we will notify you in advance by email or through a notice on the website. The date this policy was last updated is noted at the top of the page.
Continued use after changes
Continued use of tk988 after a policy change will be considered as your consent to the revised policy. If you do not agree with the revised policy, please inform our support team and take steps to close your account.
10 Contact us
If you have any questions, concerns, or complaints about this privacy policy, please contact us through the following:
Privacy support
Protecting your personal information is our highest priority. Our expert team is always ready to answer any questions.
24/7 live chat support available in Bengali